Booking Terms & Cancellation Policy
Policy version v2-2026-11-11 · A Luxury Rides
Deposit
A deposit of 50% of the total booking price is due at the time of booking. Your booking is confirmed only once the deposit has been paid.
Balance — due before the service begins
The remaining balance is due in full, and must be paid, before the service begins — before pickup on a trip, and before the shoot starts on a photo or video booking. The service will not start until the balance is paid.
Cancellation
If you cancel within 24 hours of the moment you made your booking, your deposit is refunded in full. If you cancel more than 24 hours after the moment you made your booking, the deposit is non-refundable.
No-shows
If you do not show up for your booking, the full booking amount is owed — not just the deposit.
Rescheduling
You may reschedule once for free when the request is made 72 hours or more before your booking, and your deposit carries over to the new date. A reschedule requested inside 72 hours is treated as a cancellation, and the cancellation terms above apply — so the deposit is non-refundable once you are past the 24-hour window after booking.
If we cancel
If A Luxury Rides has to cancel your booking, you will receive a full refund of everything you have paid.
Name & ID check
The name on the booking must match the paying cardholder and the person at pickup. Photo ID may be checked at pickup, and the service may be refused if the names do not match.
By paying the deposit, you agree to these Booking Terms & Cancellation Policy (version v2-2026-11-11).